TERMS & CONDITIONS

BOOKING FEES AND CANCELLATION POLICY:


Please read carefully...

1. A 50% non refundable deposit is required when booking, to secure your appointment. The deposit will go towards the total price, so ONLY the balance will be payable on the day of the appointment. You can pay via EFT.

2. Rescheduling is only allowed ONCE, and it must be done at least 72 hours before the appointment date. Please be mindful that we may only be able to schedule you at a much later time, due to limited availability.

3. No-shows and cancelations within less than 72 hours of the appointment date, will forfeit their deposit and it will not be used for the next appointment.

4. Arrive more than 20 minutes late for your appointment, and it will result in a cancelation and forfeiture of your deposit. I allocate a sufficient amount of time per client in order to perform the service and to give the best results.

*COVID CLAUSE*

Should you need to cancel, reschedule or if you do not pitch for your appointment due to circumstances surrounding covid, your deposit will only be refunded, pending a positive PCR test supplied to me within 48hrs of above mentioned appointment. No Rapid tests allowed.

5. Clients with tattoos or previous work done on brows need to please send a photo of your brows to 082 594 1801 without make up and filters. This must be approved by me first, before booking an appointment. Failure to do so will result in cancelation and forfeited deposit.

6. I reserve the right to refuse my services to anyone.

7. All procedures completed are non-refundable.

8. If P.O.P has not been received within 72 hours, the reservation will be cancelled and you will forfeit that slot.

9. This is applicable to all procedures and to all clients, including existing clients. If you book your next session at the practice, you will be required to pay the deposit immediately.

CONTACT US FOR MORE INFO